Legal
Privacy Policy
How Universal Services handles the personal information provided through this website and through Universal AI.
This document is a working version prepared for launch. It will be reviewed and confirmed by Universal Services before publication as a final policy.
Information we collect
When you submit an enquiry we collect the details you provide: name, company, email address, telephone number, country, the service you are interested in and your description of the requirement.
Conversations with Universal AI are stored so our team can follow up accurately. Please avoid sharing sensitive personal data in the assistant.
How the information is used
Information is used to respond to your enquiry, to route it to the relevant division and to maintain a record of the discussion.
We collect only what is needed for that purpose and do not sell personal information.
Storage and access
Enquiries are stored in a secured database. Access is limited to authorised Universal personnel through an authenticated administration area with role-based permissions.
Your requests
You may request access to, correction of, or deletion of the information you have provided. Contact details for such requests will be published with the final policy.