02 — Services
Consulting
Structured advisory for organisations improving how they operate.
Approach
Business advisory across finance, human resources, logistics, restructuring, process reengineering, procurement and evaluation.
Universal Consulting supports organisations seeking improved efficiency, clearer organisation, better processes and more sustainable cost structures.
Engagements begin with analysis of the current situation, continue with a defined set of recommendations and, where required, extend into implementation support alongside the client's own teams.
Capabilities
Finance
Financial analysis, cost optimisation, budgeting support and management reporting.
Human Resources
Organisational structure, workforce planning, role design and performance frameworks.
Logistics
Supply chain review, transportation planning, warehousing and distribution processes.
Restructuring
Organisational review, workflow redesign and cost reduction analysis.
Process Reengineering
Redesign of workflows for speed, accountability and information flow.
Procurement
Procurement strategy, supplier assessment and purchasing workflow review.
Evaluation
Assessment of processes, structures, workforce, suppliers and projects.
Practices
Seven consulting practices.
Finance
Analysis of financial performance and cost structures to support better management decisions.
- Financial analysis
- Cost optimisation
- Budgeting support
- Financial planning
- Management reporting
- Cash-flow analysis
- Operational financial review
- Performance analysis
This is management advisory work. Universal does not provide accounting, auditing, investment management or regulated financial advisory services.
Human Resources
Organisational design and workforce planning that match structure to actual operational demand.
- Organisational structure
- Workforce planning
- Recruitment strategy
- Personnel evaluation
- Role design
- Performance frameworks
- Workforce optimisation
- HR process improvement
Logistics
Review of movement, storage and distribution processes to reduce cost and improve reliability.
- Logistics analysis
- Supply chain review
- Transportation planning
- Warehousing processes
- Distribution optimisation
- Cost analysis
- Operational coordination
- Process improvement
Restructuring
Support for organisations facing growth, cost pressure, complexity or a change of business model.
- Organisational review
- Operational restructuring
- Workflow redesign
- Process simplification
- Accountability structures
- Cost reduction analysis
Business Process Reengineering
Redesign of existing workflows around efficiency, accountability and service delivery.
- Efficiency
- Speed
- Cost
- Automation
- Accountability
- Information flow
- Service delivery
- Customer experience
Procurement
Structured purchasing: how suppliers are selected, assessed and managed over time.
- Procurement strategy
- Supplier assessment
- Vendor selection
- Purchasing workflow review
- Cost analysis
- Supplier performance evaluation
- Contract process review
- Procurement optimisation
Contract process review addresses workflow and commercial administration. Universal does not provide legal services.
Evaluation
Independent assessment of how parts of an organisation actually perform.
- Business processes
- Organisational structures
- Workforce
- Operational performance
- Suppliers
- Projects
- Service operations
Evaluation here means operational assessment. It is not regulated valuation or statutory audit.
Method
How an engagement is structured.
- Efficiency
- Organisation
- Scalability
- Processes
- Cost structures
- Workforce effectiveness
- Operational performance
- 01UnderstandReview of the current situation, data and constraints with the people who run the operation.
- 02AnalyseStructured analysis of processes, costs, structure and performance.
- 03RecommendA defined set of recommendations with sequencing and expected effect.
- 04SupportImplementation support alongside the client's teams where required.
Sectors served
Sectors we support.
- Corporate
- Logistics
- Retail
- Hospitality
- Real estate
- Business services
How can Universal support you?
Whether the requirement involves people, mobility, property, operations or business advisory, our team can help identify the appropriate next step.